• About PMI

The Vision

PMI endeavors to be the preeminent procurement company in the luxury sector of the Hospitality, Gaming and Entertainment industries. The PMI brand is synonymous with large scale, luxury projects worldwide.

The Mission

Passion for the luxury hospitality, gaming and entertainment industries drives the PMI culture and mission. The PMI team is dedicated to provide the ultimate professionalism throughout the procurement process, always ensuring the transparent and collaborative approach to creating value for our clients’ projects.

Ethics. Professionalism. Service. Transparency.

These are more than words to us they are the standard we have set for doing business and the reason we are honored to have maintained long-term relationships with our clients, including our very first one.

Our senior management is involved in every project, working with our experienced team of project managers, expeditors, job cost controllers, ensuring our clients receive the most efficient, cost effective and on-time delivery of products.

PMI includes our proprietary PMI Expediting Services in its regular purchasing scope of work. This service also may be provided on a stand-alone basis to supplement the Clients purchasing department. PMI has provided expediting services to such companies as City Center, Las Vegas. John Q Hammons Hotels, Harrahs Entertainment and Care One Senior Living.

We source FF&E globally and are proud to have long-term relationships with domestic and international manufacturers. Our billion-dollar purchasing power guarantees our clients the most options, the best products and the best service at the most competitive pricing.

Senior Staff

The heartbeat of PMI is the dedicated senior staff who work tirelessly every day to ensure our clients’ success.

Carl Long
PMI and PMI Tribal Services

Carl Long wears many hats at PMI. He is a Principal and Senior Vice President of PMI and in that role is responsible for new business development and executive project management, additionally, he serves as President of PMI Tribal Services, a native-owned affiliate of PMI.

During his more than 17 years with the PMI, Carl has enjoyed the global nature of the company first-hand through fascinating opportunities.  Early on, he was relocated, with his family, to India overseeing PMI’s significant India operation. During that time, he learned several dialects of Indian language, allowing for a complete immersion in that culture. Separately, he also led the PMI Latin American operations. Today, Carl is based at the corporate headquarters in Dallas, Texas.

Carl is active in key industry associations and is often asked to speak on purchasing at hospitality industry events. He is an active member of NEWH, an Allied Executive member of the Asian American Hotel Association (AAHOA), serves as President for the International Society of Hospitality Purchasers (ISHP) and is a member of the Advisory Board for HD Expo.

Carl participates in the American Hotel & Lodging Association’s annual Legislative Action Summit, in Washington D.C.

His scope on projects has spanned from luxury hotel properties to upscale casinos, senior living communities and entertainment and stadium developments.

Carl earned his bachelor’s and Masters degrees from Texas Christian University.  He also earned a Master of Business Administration from the University of North Texas.

He enjoys spending time with his family, walking his golden doodle, fishing, and playing the ukulele.

Carl Long

William G. Langmade

William ‘Bill’ Langmade is widely recognized as one of the top purchasing agents in the country.

When Bill founded PMI nearly 30 years ago, it was with a focus on purchasing for the hospitality industry. Since then, the business has grown exponentially and in addition to hospitality, now serves the tribal, casino and gaming, senior living, multi-family, entertainment, and stadium industries.

An active participant in the communities PMI serves, Bill has been engaged in industry organizations, AAHOA, NEWH, ISHP, NIGA and NABHOOD and often has been asked to speak at industry events on construction, renovations and purchasing.  He has been a frequent contributor to industry publications, is a LEED Accredited Professional and is a recipient of the prestigious HD Platinum Circle Award.

Bill is a member of the United States Green Building Council (USGBC), a charter member of NEWH and a Founding Allied member of the Asian American Hotel Owners Association (AAHOA).

He has served as a member of the Allied Executive Committee for the American Hotel & Lodging Association (AH&LA), and participates in its annual Legislative Action Summit, in Washington D.C.

Bill attended the University of Southern California and Pepperdine University, where he received a B.S. degree in Business Administration and an M.B.A. respectively. He also attended Western States University, College of Law.

He resides in Dallas, Texas and enjoys time on his cattle ranch and fishing.

Bill Langmade

Cynthia Milow
Executive Vice President/COO

Cynthia Milow is one of the founding members of the PMI executive team. She is responsible for PMI operations, project staff and contract compliance.

Her storied career, which has included in-house positions at name brand hotels and development companies, has always been in Purchasing.

She moved to Dallas to become Director of Purchasing for the Hyatt Regency Hotel and later was named Vice President of Purchasing for Trammel Crow Design & Construction. Additionally, she was Vice President of Purchasing overseeing FF&E and OS&E luxury projects Registry Hotels & Resorts.

Cynthia is an active member of NEWH and has served in many capacities, including board positions, as well as the International Board developing the Corporate Partnership program.

She has a business degree from Macomb College, Michigan, and was awarded the designation of Certified Purchasing Manager, from Michigan State.

Cynthia resides in Texas and enjoys art, travel, and spending time with her family.

Cynthia Milow

Balbir Singh
VP Controller, CPA

Balbir Singh is a founding member of the PMI executive team and is responsible for all financial aspects of the business. He also provides analytical assistance to major financial institutions and hotel corporations relating to capital expenditures, budgeting, and annual performance.

Balbir is responsible for creating in-house systems and all aspects of reporting for job cost control, which is a tremendous asset to both the PMI teams servicing the business, as well as the PMI clients.

Balbir began his career in accounting working as a night auditor while attending university.  A graduate of Delhi University in India, he received a Bachelor of Commerce degree. Later, he also earned a B.S. in Accounting from McNeese State University Lake Charles, Louisiana. Balbir then began what would become a career in the position of corporate controller. He later received his CPA certification in Texas.

Prior to joining PMI, Balbir was a Corporate Controller for Registry Hotels.

He is an active member of NEWH, the Asian American Hotel Owner Association (AAHOA) and a member of the American Institute of CPA’s.

In his spare time, Balbir enjoys a game of tennis or racquetball. He resides in Frisco, Texas.

Balbir Singh

Laura Herzog
Vice President

Laura is an internationally experienced FFE procurement executive with more than two decades of success in leading teams in project planning and strategy, as well as domestic and international supplier selection, management, contract negotiations and execution.

Her extensive knowledge of the supply chain and FFE supplier base, specifically Asia manufacturing sources comes from having lived in Macau for 18 months and having oversight of major projects in Asia. Additionally, she served as Vice President of Purchasing for Wynn Resorts, a position she held for more than a decade.

Laura’s budget management skills, and thorough understanding of the design approval process, manufacturing of products and project logistics, for five-star properties in the US and Asia, make her an invaluable asset to the PMI executive team.

Laura is dedicated participant in industry and community organizations. An active member of NEWH, she serves on the Board of Directors for the Las Vegas Chapter and was involved in the Veteran’s Village in Las Vegas, raising funding for the project as well as coordinating the FFE installation of the center.

She was named by Hotel Management Magazine in their 30 Most Influential Women in Hospitality and to Lodging Industry’s Elite Awards as 2019 Owner/Operator Purchasing Executive of the Year.

Laura is an avid world traveler and road tripper, a passion she shares with her husband, children and now grandchildren.

Laura Herzog

Stephanie Duckworth
Director of Business Development

Stephanie Duckworth is a member of the Wampanoag Tribe of Gay Head Aquinnah and has been with PMI for six years. She has developed business, maintained client relationships and partnerships, and increased company revenue and expanded brand presence around the world for PMI.

In this role she has also contributed to the creation of PMI Tribal Services and has played a significant role in the success of growing and expanding PMI Tribal Services business both domestically and internationally.

Stephanie has a master’s degree from The New School for Social research -The Graduate Faculty in Sociology and a master’s degree in Non-Profit Management and bachelor’s degree in Sociology from Rutgers University and has taught over 100 courses at the University level.

Stephanie Duckworth